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When a Death Occurs

When a death occurs whether at home, in a care facility, or while away, it’s important to know the immediate steps to take. Contact local authorities or emergency services, then reach out to us for guidance and arrangements. At Cook & Son-Pallay Funeral Home in Columbus, OH, our compassionate team is here to provide clear direction, honor your family’s traditions, and support you through every step of the process. Our goal is to ease the burden so you can focus on honoring your loved one’s memory with peace of mind.
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What to Do After an Unexpected Death at Home

If a loved one passes away unexpectedly at home, contact local authorities or emergency services first. Medical professionals will confirm the passing and notify the coroner or medical examiner. If hospice or end-of-life care was involved, reach out to the agency for guidance. Next, contact Cook & Son-Pallay Funeral Home in Columbus, OH to arrange transportation and care. Until help arrives, do not move your loved one or alter the surroundings.

When a Death Occurs at a Hospital or Care Facility

When a death occurs at a hospital or care facility, the staff will notify the attending physician to confirm the passing and provide necessary documentation. You can then contact us to arrange transportation and next steps. Sharing any prearranged wishes ensures your loved one’s preferences are honored, offering clarity and support during this difficult time.

When a Death Occurs Away From Home

When a death occurs away from home, it can feel overwhelming, but taking the right steps can help ease the process. Your first step should be to contact local authorities or emergency services in the location where the death occurred. They will assist with confirming the passing and coordinating with local medical professionals or the coroner for an official declaration.

After notifying authorities, reach out to a trusted funeral home for guidance. They can help arrange transportation of your loved one back home and handle the necessary logistics. If the death happens while traveling internationally, the local U.S. embassy or consulate can assist in navigating documentation and repatriation. Throughout this process, lean on professionals to ensure all steps are handled with care and dignity, allowing you to focus on honoring your loved one.
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